What We Offer:

• Compensation: Competitive hourly wage ($25-$40) based on experience, plus potential overtime and bonus opportunities.
• Benefits: 401k with match, Profit Sharing Plan, PTO, Health Insurance Reimbursement.
• Training: On-the-job training and ongoing education to keep you updated on the latest technologies and techniques.
• Team Environment: A supportive and collaborative workplace culture that values teamwork and dedication.
• Full Year Employment

Overview: We are seeking a dedicated Lead Service Technician to join our team. This role involves the maintenance and repair of inground swimming pools, hot tubs and related equipment. The ideal candidate has a strong background in pool maintenance, excellent problem-solving skills, and the ability to train and mentor junior technicians.

Key Responsibilities:

• Service and Repair: Diagnose and repair issues with pool and hot tub systems, including pumps, filters, heaters, automation systems and electrical components.
• Inspection: Inspect equipment and systems to identify problems, consult resources, and perform preventative maintenance as needed.
• Communication: Communicate effectively with customers about the work being performed, offering advice on maintenance and addressing any questions.
• Inventory: Maintain inventory of tools, parts, and cleaning supplies, reporting needs to the Service Manager.
• Safety: Adhere to all safety protocols and industry regulations.
• Documentation: Document all service visits, including work performed, parts used, and customer interactions.
• Emerging Trends: Stay updated on the latest industry trends and techniques through ongoing training.

Qualifications:

• Education: High school diploma or GED required; prior experience in the pool service industry is preferred but not mandatory.
• Experience: Minimum of 3-5 years of professional pool service experience. 
• Certifications: PHTA certifications of CMS, CST, CSP, CHTT or CPO preferred but not required. 
• Drivers License: Valid driver’s license and a clean driving record.
• Technical Skills: Strong mechanical and technical skills with the ability to troubleshoot and repair various equipment.
• Tools: Proficiency in using mechanical hand tools and power tools.
• Problem Solving: Excellent problem-solving abilities and attention to detail.
• Take the Initiative: Ability to work independently, manage time efficiently, and be part of a team focused on service excellence.

Skills/Abilities:

• Thorough knowledge of plumbing, electrical systems, and swimming pool repair.
• Ability to read and follow repair manuals and instructions.
• Strong analytical and problem-solving skills.
• Excellent time management and communication skills, both written and oral.

Physical Requirements:

• Must be able to perform tasks that require walking, bending, crouching, and climbing.
• Prolonged periods of standing and walking.
• Must be physically able to climb ladders and work in awkward spaces.
• Must be able to lift 100 pounds. 

Join Our Team: If you are results-focused, dependable, and passionate about providing exceptional service, we encourage you to apply. We value talent and fit, so please apply only if you meet our performance and ability guidelines.